WOOX products are integral to getting the very most from your time outdoors and to ensure they are always there when you need them, we proudly offer 100 Years of Support Service.
…and WOOX guarantees every product is free of manufacturer defects or workmanship. If a product arrives to you damaged, we will replace it. Products may be returned within 30 days for a 100% refund. After 30 days, WOOX provides 100 Years of Support Service.
WOOXoffers 100 Years Support Service for sharpening of WOOX-branded axes and knives.
WOOXoffers 100 Years Support Service for chassis maintenance.
TECHNICAL CONSULTATION AND SERVICE
WOOX offers technical consultation and service related to its products as part of its 100 Years of Support Service.
WOOX LIMITED WARRANTY
Product is warranted to be free of defects in materials and workmanship for two years. Buyer should retain the original sales receipt as record of date of purchase. This warranty does not cover tools, sharpening stones, bottom metal, picatinny rail, rail panel, stock spacers or recoil pad. and/or other accessories. In the event of a defect under this warranty, WOOX will, at its option, repair or replace the product; provided, however, its inspection indicates that an original defect exists. WOOX reserves the right to replace any product which is no longer available with a product of comparable value and function. If WOOX determines the repair is not covered under the warranty guidelines, there could be a charge to you for the repair.
Returns may be submitted via the Returns page online at wooxstore.com.
WHAT IS COVERED:
WHAT IS NOT COVERED:
DISASSEMBLY OR MODIFICATION NOT PERFORMED BY WOOX WILL VOID YOUR WARRANTY.
THIS LIMITED WARRANTY DOES NOT INCLUDE CONSEQUENTIAL DAMAGES, INCIDENTAL DAMAGES OR INCIDENTAL EXPENSES, INCLUDING DAMAGE TO PROPERTY OR ANY OTHER EXPENSE. WOOX DISCLAIMS ANY IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR ALLOW LIMITATIONS ON IMPLIED WARRANTIES SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. TO THE EXTENT ANY PROVISION OF THIS WARRANTY IS PROHIBITED BY FEDERAL, STATE OR MUNICIPAL LAW, IT SHALL NOT BE APPLICABLE. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE AND COUNTRY TO COUNTRY.
TO INITIATE A RETURN FOR WARRANTY & SERVICE: